PRIVACY POLICY

Last Updated: 11/14/2025

Welcome to Sidra. We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make a purchase, or interact with us in any way.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

Provided voluntarily when you:

Place an order
Create an account
Subscribe to our newsletter
Contact us via email or forms

This may include:

Name
Email address
Billing and shipping address
Phone number
Payment information (processed securely by third-party providers; we do not store full payment details)

1.2 Automatically Collected Information

Collected through cookies, analytics tools, and your browser:

IP address
Device information
Browser type
Pages visited
Time spent on site
Referring website

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Communicate with you about your order or inquiries
Send promotional emails (with your consent)
Improve website performance and user experience
Prevent fraud and maintain security
Comply with legal obligations

3. How We Share Your Information

We do not sell your personal data.

We may share information with:

Service providers such as payment processors, shipping carriers, and email platforms
Analytics providers (e.g., Google Analytics)
Legal authorities, if required by law

All third parties only receive the information necessary to perform their services.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Improve site functionality
Understand how visitors use our site
Personalize your shopping experience

You may disable cookies through your browser settings, but some website features may not function properly.

5. Data Security

We take appropriate technical and organizational measures to protect your data, including:

Encrypted payment processing
Secure servers
Limited access to personal information

However, no method of transmission is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold
Request corrections or updates
Request deletion of your data
Opt out of marketing emails
Limit certain types of data processing

To exercise your rights, contact us at:
[Insert your preferred contact email]

7. Email Marketing

If you subscribe to our newsletter, you may receive updates about new products, artisan stories, and promotions.
You can unsubscribe at any time by clicking “unsubscribe” in any email.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

9. Children’s Privacy

Sidra does not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently received such data, we will delete it immediately.

10. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date.

11. Contact Us

If you have any questions about this Privacy Policy or how your information is used, please contact us at:
sidracollective@gmail.com